{"id":98,"date":"2025-09-29T06:21:03","date_gmt":"2025-09-29T04:21:03","guid":{"rendered":"https:\/\/serendipityconsultingsac.com\/?page_id=98"},"modified":"2025-10-01T07:49:32","modified_gmt":"2025-10-01T05:49:32","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/serendipityconsultingsac.com\/en\/politica-de-privacidad\/","title":{"rendered":"\ud83d\udd12 Privacy Policy"},"content":{"rendered":"

Last updated: September 29, 2025<\/em><\/strong><\/h4>\n\n\n\n

At Serendipity Consulting S.A.C., we are committed to protecting the personal data of our clients, collaborators, suppliers, and users. This Privacy Policy describes how we collect, use, store, and protect the information entrusted to us, in compliance with Law No. 29733 \u2013 Personal Data Protection Law of Peru, as well as international standards such as the General Data Protection Regulation (GDPR).<\/p>\n\n\n\n

1. Data Controller<\/strong><\/h2>\n\n\n\n
    \n
  • Company Name:<\/strong> Serendipity Consulting S.A.C.<\/li>\n\n\n\n
  • RUC:<\/strong> 20613614401<\/li>\n\n\n\n
  • Direcci\u00f3n:<\/strong> Jr. Teniente Pedro Garezon 1661 (Parque G\u00e1rezon Condominium), Lima.<\/li>\n\n\n\n
  • Email:<\/strong> Comercial@serendipityconsultingsac.com<\/li>\n\n\n\n
  • Phone number:<\/strong> +51 920 099 900<\/li>\n<\/ul>\n\n\n\n

    2. Data We Collect<\/strong><\/h2>\n\n\n\n

    We may collect the following information:<\/p>\n\n\n\n

      \n
    • Identification data: full name, ID\/CE\/RUC, address.<\/li>\n\n\n\n
    • Contact data: email, phone number.<\/li>\n\n\n\n
    • Professional data: job title, company, industry, training or course history.<\/li>\n\n\n\n
    • Training preferences and evaluations.<\/strong><\/li>\n\n\n\n
    • Browsing data on our website: cookies, IP address, browser type, device.<\/li>\n\n\n\n
    • Voluntarily submitted information: forms, surveys, social media, or emails.<\/li>\n<\/ul>\n\n\n\n

      3. Purpose of Data Processing<\/strong><\/h2>\n\n\n\n

      The information collected is used to:<\/p>\n\n\n\n

        \n
      • Manage course, training, and event registrations.<\/li>\n\n\n\n
      • Issue certificates, certifications, and personalized reports.<\/li>\n\n\n\n
      • Provide consulting services and respond to inquiries.<\/li>\n\n\n\n
      • Send newsletters, institutional communications, and promotions.<\/li>\n\n\n\n
      • Improve our services through statistical analysis.<\/li>\n\n\n\n
      • Fulfill legal, contractual, and regulatory obligations.<\/li>\n<\/ul>\n\n\n\n

        4. Data Retention<\/strong><\/h2>\n\n\n\n
          \n
        • Clients and suppliers: Up to 10 years after the contractual relationship ends, for legal and accounting purposes.<\/li>\n\n\n\n
        • Web users and subscribers: Up to 5 years from the last active interaction or until deletion is requested.<\/li>\n\n\n\n
        • Candidates and applicants: Up to 2 years for future selection processes.<\/li>\n\n\n\n
        • Certifications and homologations: Up to 10 years for legal and regulatory traceability.<\/li>\n<\/ul>\n\n\n\n
          After the retention period, data will be securely deleted or anonymized.<\/em><\/pre>\n\n\n\n
          5. Data Sharing<\/strong><\/h2>\n\n\n\n
          We do not share personal data with third parties, except when:<\/p>\n\n\n\n
            \n
          • There is express consent from the data subject.<\/li>\n\n\n\n
          • It is necessary to comply with legal or regulatory obligations.<\/li>\n\n\n\n
          • We work with technology providers (virtual platforms, mailing services) under confidentiality agreements.<\/li>\n\n\n\n
          • Certification or regulatory entities are involved to validate processes or accreditations.<\/li>\n<\/ul>\n\n\n\n
            6. Data Subject Rights<\/strong><\/h2>\n\n\n\n
            In accordance with the law, data subjects have the right to:<\/p>\n\n\n\n
              \n
            • Access: Know what data we have and how it is used.<\/li>\n\n\n\n
            • Rectification: Correct inaccurate or incomplete data.<\/li>\n\n\n\n
            • Deletion: Request the deletion of their data.<\/li>\n\n\n\n
            • Objection: Oppose the processing of their data for specific purposes.<\/li>\n\n\n\n
            • Portability: Request a structured copy of their data.<\/li>\n<\/ul>\n\n\n\n
              \ud83d\udce9 To exercise these rights, email us at Comercial@serendipityconsultingsac.com with your request.<\/em><\/pre>\n\n\n\n
              7. Information Security<\/strong><\/h2>\n\n\n\n
              We implement technical, organizational, and legal measures to protect personal information against unauthorized access, loss, alteration, or improper disclosure:<\/p>\n\n\n\n
                \n
              • Secure browsing protocols (SSL\/HTTPS).<\/li>\n\n\n\n
              • Access controls and encrypted backups.<\/li>\n\n\n\n
              • Internal data protection training.<\/li>\n\n\n\n
              • Confidentiality agreements with collaborators and suppliers.<\/li>\n<\/ul>\n\n\n\n
                8. Use of Cookies<\/strong><\/h2>\n\n\n\n
                Our website uses cookies to:<\/p>\n\n\n\n
                  \n
                • Remember preferences and improve user experience.<\/li>\n\n\n\n
                • Analyze traffic and behavior on the website.<\/li>\n\n\n\n
                • Display personalized content and services.<\/li>\n<\/ul>\n\n\n\n
                  Users can configure their browsers to accept, reject, or delete cookies. By continuing to browse our site, you accept the use of cookies as described in this policy.<\/em><\/pre>\n\n\n\n
                  9. Ethical Principles and Transparency<\/strong><\/h2>\n\n\n\n
                  At Serendipity Consulting S.A.C., we maintain our commitment to:<\/p>\n\n\n\n
                    \n
                  • Confidentiality: All information is treated with professional discretion.<\/li>\n\n\n\n
                  • Transparency: We clearly inform about how data is used.<\/li>\n\n\n\n
                  • Informed consent: We do not process data without prior authorization.<\/li>\n\n\n\n
                  • Legitimate purpose: We only use data for purposes aligned with our services.<\/li>\n\n\n\n
                  • Business ethics and sustainability: We act with integrity and social responsibility.<\/li>\n<\/ul>\n\n\n\n
                    10. Policy Updates<\/strong><\/h2>\n\n\n\n
                    We reserve the right to modify this Privacy Policy to adapt to regulatory, technological, or service changes. The date of the last update will always be visible at the beginning of the document.<\/p>","protected":false},"excerpt":{"rendered":"
                    \u00daltima actualizaci\u00f3n: 29 de septiembre de 2025 En Serendipity Consulting S.A.C. nos comprometemos con la protecci\u00f3n de los datos personales de nuestros clientes, colaboradores, proveedores y usuarios. Esta Pol\u00edtica de Privacidad describe c\u00f3mo recopilamos, utilizamos, almacenamos y protegemos la informaci\u00f3n que nos conf\u00edan, en cumplimiento de la Ley N.\u00ba 29733 \u2013 Ley de Protecci\u00f3n de […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-98","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/pages\/98","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/comments?post=98"}],"version-history":[{"count":21,"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/pages\/98\/revisions"}],"predecessor-version":[{"id":566,"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/pages\/98\/revisions\/566"}],"wp:attachment":[{"href":"https:\/\/serendipityconsultingsac.com\/en\/wp-json\/wp\/v2\/media?parent=98"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}