Last updated: September 29, 2025
This document establishes the Terms and Conditions under which you may use the website of Serendipity Consulting S.A.C. (hereinafter, "Serendipity"), a company identified with RUC 20613614401, with address at Jr. Teniente Pedro Garezon 1661 (Parque Gárezon Condominium), Lima, Peru.
Accessing, browsing, and using this website implies full and unreserved acceptance of these Terms and Conditions. If you do not agree, we recommend not using our digital services.
1. Services Offered
Serendipity offers the following through its website:
- Institutional and contact information.
- Enrollment for in-person and virtual courses, workshops, and training programs.
- Access to educational content, certificates, and technical materials.
- Requests for consulting, auditing, and specialized advisory services.
To access certain services, users must complete a registration process and, where applicable, make the corresponding payment.
2. Registration and Access
Users who register on the website agree to:
- Provide truthful, updated, and complete information.
- Not share their login credentials with third parties.
- Immediately notify any unauthorized use of their account.
Access to content is personal, temporary, and limited to the services contracted. Serendipity reserves the right to suspend or cancel accounts that violate these terms.
3. Permitted and Prohibited Use
The website may only be used for legitimate purposes. The following is prohibited:
- Posting false, incomplete, or misleading information.
- Interfering with the website’s operation through viruses, spam, or malicious software.
- Unauthorized access to accounts, servers, or databases.
- Modifying, plagiarizing, or reproducing content without express authorization.
- Reverse engineering the website’s software.
Violations may result in civil or criminal liability, and Serendipity will cooperate with competent authorities in case of security breaches.
4. Intellectual Property
All website content (texts, images, logos, documents, videos, designs, etc.) is the property of Serendipity or has been licensed for its use.
It is protected under Peruvian and international intellectual property laws. Reproduction, distribution, or modification without express authorization is prohibited.
5. User Data
By registering or interacting with the website, users provide personal data that will be processed in accordance with our Privacy Policy.
Serendipity will not share this information with third parties without consent, except as required by law. Data processing complies with Law No. 29733 – Personal Data Protection Law.
6. Data Retention Policy
Personal data will be retained for a maximum period of 5 years from the last active interaction, unless the law requires a longer period or the user requests its deletion.
Data related to certifications, regulatory processes, or legal requirements may be retained for up to 10 years.
7. User Conduct
Users are responsible for their own communications and posts on the website. They must not:
- Post material protected by copyright without authorization.
- Defame, threaten, or harass other users.
- Post obscene, offensive, or illegal content.
- Impersonate another person or entity.
- Violate national or international laws.
Serendipity does not guarantee the accuracy of user-posted content nor endorses their opinions.
8. External Links
The website may contain links to third-party sites. Serendipity is not responsible for the content, policies, or practices of these external sites.
9. Disclaimer of Liability
Serendipity does not guarantee that the website will be free of errors, interruptions, or viruses, though it implements security measures to protect users.
It is not liable for direct or indirect damages arising from the use of the website or the inability to access it.
10. Modifications
Serendipity may modify these Terms and Conditions at any time.
Updates will be published in this section and will take effect upon publication.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Peru.
Any disputes will be resolved by the competent courts of Metropolitan Lima, in accordance with the Civil Code and other applicable regulations.
12. Contact
If you have questions, complaints, or requests related to these Terms and Conditions, you may contact us at:
📧 Comercial@serendipityconsultinsac.com
📞 +51 920 099 900
📌 Jr. Teniente Pedro Garezon 1661 (Parque Gárezon Condominium), Lima
