We transform business challenges into opportunities for improvement. At Serendipity Consulting S.A.C., we offer personalized consulting to optimize processes, elevate quality standards, and ensure regulatory compliance. Our expert team works with you from diagnosis through results verification, guaranteeing a real and lasting impact on your organization.
Management System Implementation
- Diagnosis, design, and implementation of ISO systems (9001, 14001, 45001, 22000, 21001)
- Design, audit, and inspection of integrated QHSE systems (Quality, Health, Safety, and Environment)
- Support through official certification
- Development of manuals, procedures, and records
Lean Management and Continuous Improvement Consulting
- Implementation of Lean tools (5S, Kaizen, SMED, TPM)
- Optimization of industrial and administrative processes (Lean Office, Lean HR)
- Process redesign for cost and waste reduction and productivity increase
Supplier Homologation
- Comprehensive supplier evaluation
- Preparation and support for homologation audits (national and international clients)
- Development of evaluation and monitoring protocols
- Supply chain strengthening for industrial and agro-export sectors
Occupational Health and Safety (OHS)
- Implementation of OHSMS in compliance with Law 29783 for companies and schools
- Development of risk maps using AutoCAD, IPERC, REBA, and other instruments
- Development of regulatory documents: MOF, RIT, RISST
- Technical inspections and legal compliance
Food Safety and Agro-industry
- Implementation of HACCP, GMP, BRCGS, IFS Food, and FSSC 22000 standards
- Design and validation of traceability plans
- Contaminant control protocols, rejection reduction, and sampling inspection (AQL)
- Simulations and preparation for inspections (SENASA, DIGESA, FDA, and international clients)
Sustainability and Corporate Social Responsibility
- Implementation of circular economy models and ESG strategies
- Business sustainability projects and ESG goal compliance
- Development of environmental impact reduction programs
- Consulting/advising on SA 8000 (Social Accountability) and sustainability standards
- Sustainability Reporting
Research, Development, and Innovation (R&D&I)
- Design and management of R&D&I projects
- Advisory on funding and knowledge transfer for innovative processes and products
Human Talent Management
- Design of organizational manuals (MOF, RIT, RISST, Equity Policy).
- Implementation and advisory on leadership development programs, high-performance teams, motivation, and recognition
- Strategies to combat resistance to change and promote quality culture
Development of Management Documents
- MOF, RIT, RISST, and customized technical manuals
- Translation and adaptation of manuals in English and Portuguese
- SSOP protocols and ergonomic signage
- Customized quality, OHS, and environmental manuals
Intellectual Property and Trademarks
- Legal and technical advisory for trademark registration before INDECOPI
- Intellectual property advisory
- Intellectual property protection
- Defense and management of intangible assets
